Not sure whom the carriers are trying to fool out there.  Perhaps we’ve stumbled upon a new visual CAPTCHA?

        Research shows that Piet Mondrian could have produced 25% more works of art had he used Excel.  

We all know that United Airlines has gotten some bad press lately, but I’m compelled to write about the best customer service I ever received over the phone, and it was from United. A few months ago, my in-laws were flying in from Maryland.  My wife and I called her dad, Alan, to get the Read more about The Most Amazing Customer Service Call Ever[…]